Sleep Better Tonight
No more 3AM "is this normal?" calls.
24/7 coverage eliminates practitioner burnout.
24/7 Aesthetic Emergency Support Chat
Medical-Grade Complication Protection for Your Clinic.
0%
of injectors lose sleep over after-hours complication calls (2024 UK Aesthetics Survey)
0min
average response time from our medical team
0%
accuracy in diagnosing vascular occlusion
0
reported malpractice cases among users in 2023
4 Life-Saving Features
Built to protect your patients, your team, and your practice — in real time, during crises, and long after.
Instant Complication Triage
Trainer-level doctors assess photos and videos in real time. Differential diagnosis includes: • Vascular occlusion • Necrosis • Allergic reactions • Infection Emergency notifications are sent ONLY to the treatment provider in true complication cases. False alarms are managed internally by our doctors.
Why This Changes Everything
A single system that protects your time, reputation, and income — while giving patients immediate, expert-level support 24/7.
Liability Protection
Medically validated decision trail
Reduced insurance premiums (avg. 22% savings)
Enhanced Reputation
Patients rave about "instant expert care"
P89% retention rate for complication cases
Immediate reassurance prevents negative reviews.
Stop Losing Patients
40% of patients hesitate to rebook after worrying alone about normal side effects.
SureChat keeps them engaged with instant expert reassurance.
Turn recovery into retention with proactive follow-up.
On-Call Without Costs
Staffing 24/7 medical coverage costs clinics £72K/year.
SureChat delivers specialist support at 1/10 the price.
No HR headaches, just reliable 24/7 care.
Protect Your Clinic's Reputation
Human-Led Medical Safety for Aesthetic Clinics
Sure Face provides immediate access to trained aesthetic specialists – not algorithms – for complication management that protects both patients and your clinic’s reputation.
Real Doctors, Real Expertise
Complications require human judgment
Our GMC-registered aesthetic specialists (with Level 7+ complication training) assess cases individually – considering technique, anatomy, and patient history without assumptions.
Why this matters:
No AI guesswork: Specialists differentiate swelling vs. occlusion at 99% accuracy.
No criticism of technique: We focus on resolution, not second-guessing.
Preserves patient trust: Maintains their relationship with your clinic.
Specialist-Only Network
Every doctor holds aesthetic complication management certifications.
Neutral Case Language
Reports avoid technique judgments, focusing on clinical findings.
Discreet Emergency Handling
No public-facing incident reports or review system.
Consent-First Approach
Patients must approve information sharing with original clinic.
No Data Mining
We never analyze or sell treatment trends.
Clinic-Owned Records
Download/delete case files anytime through your dashboard.
Choose Your Protection Plan
Transparent pricing. Scalable support. Pick the level of safety your clinic needs — no hidden costs, no surprises.
Pay Monthly
Pay Yearly (-20%)
92% of chats get first response in <8 minutes (2 min avg. for "emergency" tagged messages).
Our doctors guide patients/clinics through the protocol but don't prescribe remotely.
Just 1.2% of cases are unnecessarily escalated (vs. 9% industry avg).
Yes - bruising/swelling queries are included at no extra cost.
Fully white-label - colors, logos, even doctor titles match your branding.
Additional emergencies are charged at £349/incident (plans include 2- unlimited).
Verified Clinic Testimonials
Start your 24/7 safety plan today
Medical-grade chat support for aesthetic clinics — trusted by beginners, experts, and everyone in between. Is your clinic ready for 24/7 protection?